This privacy policy summarizes the Ice Wireless policies and practices in regards to collection of personal information on this website. Please read this privacy policy before using the website or submitting any personal information. By using the website, you are accepting the practices described in this privacy policy. These practices may be changed and will apply only to activities and information on an ongoing basis forward, not retroactive. You are encouraged to review the privacy policy whenever you visit the website to ensure you understand how any personal information you provide will be used.
Note: The privacy practices set forth in this privacy policy apply for this website only. If you link to other websites, please review the privacy policies posted locally on the respective website. Ice Wireless encourages you to review the privacy statements on websites you choose to link from to Ice Wireless so that you can understand how those websites collect content.
Ice Wireless is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Ice Wireless website and governs data collections and usage. By using the Ice Wireless website, you consent to the data practices described in this statement.
Ice Wireless is committed to protecting your personalinformation. This policy describes how we collect, use, and disclose personalinformation in accordance with the federal Personal Information Protectionand Electronic Documents Act (PIPEDA) and applicable provincial laws Ice Wireless+6staging.icewireless.com+6order.icewireless.com+6Wikipedia+5Wikipedia+5ixmaps.ca+5. By using our site orservices, you consent to these practices.
1. What Information We Collect
Account & Contact Info: name, address, email, phone number
Billing & Payment Data: payment method, transaction history
Usage & Network Data: device identifiers, IP address, service usage logs
Website Info: cookies, session data, marketing trackingAll data is collected only for legitimate businesspurposes.
2. How We Use Your Information
Provide and support wireless services
Manage your account and process billing
Comply with legal obligations (e.g. telecom regulation, CRTC)
Support and enhance products and services
Conduct internal analytics
3. Disclosure and Third Parties
We do not sell or rent your personal information
We may share with:
Payment processors and billing partners
Government authorities (e.g. law enforcement, regulatory bodies)
Supporting vendors (subject to similar privacy protections)
All third-party access is limited to the required role and controlled by contractual safeguards
4. Your Privacy Rights (PIPEDA‑Style) Access: You can ask what personal information we hold and why Correction: You may request updates or changes to inaccurate data Withdrawal of Consent: You can withdraw consent for future use or disclosure (if no legal or service restrictions apply) Complaints: Submit via our internal Privacy Officer or escalate to the Office of the Privacy Commissioner of Canada staging.icewireless.com+1Ice Wireless+1The Dais+1Ice Wireless+1Wikipediastaging.icewireless.com+5Privacy Commissioner Canada+5order.icewireless.com+5WikipediaWikipedia
5. Data Retention & Deletion
Kept only as long as needed for service delivery, legal compliance, or internal record keeping
Upon request, personal information will be deleted or anonymized unless retention is compulsory (e.g. regulatory requirements)
6. Data Security
We use administrative, technical, and physical controls to safeguard your information
In the event of a breach posing a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner, as required under PIPEDA Red Clover Advisors+10Wikipedia+10The Dais+10Wikipedia
7. Cookies & Tracking
We use cookies and tracking to support website functionality and analytics
You can disable non-essential cookies via browser settings, though it may affect site performance
8. Governing Law & Applicable Privacy RulesThis policy operates under PIPEDA, as well asprovincial laws deemed substantially similar (e.g. in Quebec, BC, Alberta) forrelevant residents order.icewireless.com+2staging.icewireless.com+2Ice Wireless+2The Dais+2Wikipedia+2Wikipedia+2
9. Contact InformationPrivacy Officer – Ice Wireless
675 COCHRANE DRIVE, MARKHAM, Canada
Email: customersupport@icewireless.com
Phone: 1‑855‑474‑7423For disputes or unresolved issues, you may contact theOffice of the Privacy Commissioner of Canada.
